Remember, this is just the modem, so you will need your own router. With Xbox One, I had additional issues with Halo MCCs matchmaking, and issues disconnecting with Party Chat, to the point where I had to use the Xbox app on my phone for party chat.I ended up having to access the modem/router to enable Port Forwarding for the NAT to be open, based on xbox support pages and various youtube tutorials. Please refer to the user manual for your device should you require additional assistance. Report a service outage If you think something’s not working on Xbox, let us know. There are a lot of things that don't work. Comcast internet.. 1Gb download and 40Mb upload. If Issue Persists: Call Comcast and have them reinitialize and send signal to box. Due to the numerous WiFi devices and configurations available, Comcast is only able to confirm that Xfinity WiFi is functioning correctly. If it was my cable bill, that modem wouldn't even be in the house. This would have the added advantage of using a lower speed plan to save money, like 150Mb/s for $40 a month and not having to worry about monthly modem rental fees. Call Xbox first, then Comcast if they can't help you. The modem I am using is this one:https://hothardware.com/ContentImages/NewsItem/42923/content/xFi_Advanced_Gateway.jpg, The interface on the Xfinity site to enable port forwarding is really easy to navigate, simply select the device to enable, and all the values are automatically entered. For example, during the setup process, Todd initially identified his cable box as a Comcast box, and the Xbox One wasn’t able to change channels with voice commands. 2: Go back to Comcast and try to switch out the Modem with the older model, since I had no issues enabling Port Forwarding on that Modem. The faster, more advanced IPv6 seems to be having compatibility issues between the Xbox One and Comcast's services. Ping on my PC is only 10-15 through each speedtest and on ps4 through the www. So maybe give it a day or two, and if you still can't forward ports, maybe contact combat again and see if they can reset it. But if I want unlimited data with Comcast, I have to use their modem/router. No solution here, but I did want to add my experience with lip-synch issues, as I think there may be more going on than just how a cable box, if applicable, is set up. Unfortunately Comcast Internet packet loss is a real issue that is affecting gamers and streamers everywhere. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). The Xbox One X is displaying 4k just fine on it's own, so it seems that the HDMI input on the Xbox One X is not recognized by the XG1. People are already lining up for them. If its the new gigabit xfi modem there is port forwarding its buried in the settings. However with no luck and the same issue. A couple of ideas. Oh what's that? Comcast serves homes and businesses in 40 states and the District of Columbia. Xbox One problems with new Comcast Xfinity modem/router, can't enable Port Forwarding for open NAT, anyone have a workaround for these newer modems? The fastest speed I got was around 65 Mbps. Comcast serves homes and businesses in 40 states and the District of Columbia. Before attempting to address any issues with Xbox One download speeds, we first recommend checking your console's internet connection. Comcast modem makes a constant humming noise. So I just signed a new contract with Comcast, going from 150Mb/s download 10Mb/s upload to 400Mb/s download 10Mb/s upload for $60 a month with modem/router included. If Comcast is going … Tons of menus that weren't at all intuitive and had a lot of the same things in different lists. Ah, the joys of an all-digital future. I don't need to port forward anything for open NAT. I've contacted comcast several times, and they ACTUALLY are blaming "the position of the sun" for all of the issues. Turn on the Xbox One console. "Comcast and Microsoft are aware of a software issue affecting the ability of Xbox One users to play some games online. Port forwarding is working fine for me. I attempted to access the comcast xfinity router through my brower like the last one (routers default ip address in the browser, default user name and password, etc, etc), however there is no option to enable Port Forwarding with this new router. Then restart and everything should be fine. These issues are happening every other day, entire sites going down, server and all. Comcast isn't reliable? Those ISP provided ones are often trash. I … I could not get it to keep an open NAT even with DMZ. google xfi port forwarding. However, you may experience connection issues if your firewall restricts necessary traffic (a setting which may be blocking your Xbox One from connecting to Xbox Live). This is the answer. We have had many different fiber cuts recently tho, New comments cannot be posted and votes cannot be cast. Turn off the Xbox One console by holding the power button for 5 seconds. No idea why they made it so you have to do it through an app but that's Comcast for ya. @nokompass @comcast I feel that. So, unless anyone else on here has had this problem and knows of a fix, I am down to 3 solutions since I got a 30 day guarantee to return this crap and cancel the contract: 1: Return the crap and go with DSL. This would be a double win if they could do this, cause the older modems still have 4 ethernet ports (the new one only has 2), and I hate using wireless on gaming devices. Luckily, it got sorted out and no major issues so far. Took me a bit to figure out how to do it for my xbox. The problem is, there is no option to do it when going to the 10.0.0.1 router settings. Utilize these simple troubleshooting recommendations to resolve Comcast Business Internet issues. Oh what's that? Additionally, some firewall settings, such as IP flood detection, can cause connection issues. They changed some settings on their end and UPNP worked after that. Oh what's that? I struggled with the shitty Comcost (typo but it stays) modem/router for far to long. Getting 500+ down on all devices and my XBOX One (which is the new XBOX-S) actually has speed test results in the single digit download speeds and … The Xbox One features an … All help appreciated, thanks! I had IPv6 then, and it was still a problem on Xbox One with party chat. Check for Local Outages View the Xfinity outage map and find out … Comcast is a majority shareholder of NBC Universal. Otherwise I am capped at 1TB/Month. This issue is only observed when the Xbox One … Microsoft on the Xbox One's launch said all these NAT and IPv4 issues would be a thing of the past because everything could run over IPv6 to their servers, but that was bullshit. PS4 And Xbox One Pose Major Problems For Internet Providers. Also check to see if … Anyone have any suggestions? "Screen shot here:https://i.imgur.com/UnPKGqg.jpg. I've talked to 3 separate techs from them and that seems to be what they're running with in the northeast at least. Under Video display settings, the 'current video settings' dialog shows the display as "unknown company". The first time I attempted to connect the Xbox One online was via ethernet. Until the fix is released, Comcast says that connecting the Xbox One to the internet using an Ethernet cable should circumvent the issue entirely. Connecting to Xbox Live with Wi-Fi. You need to always be online to enjoy that all-digital future? Services are branded Xfinity in areas where digital triple play services are available. So maybe try a different browser. Lmao I know in the summer signal goes down so as it gets hotter signals get worse but that's ridiculous. From my original post, but thankyou for the suggestion: "I have tried numerous things based on google searching, switching to all ethernet cables, using the phone app, disabling certain networking settings, etc, etc". All that we see or seem is a dream within a dream-Edgar Allan Poe Your time is limited, so don't waste it living someone elses life.-Steve Jobs Comcast does not offer technical support for connecting devices to the Internet. Try doing it through the "Xfi" app on your phone. Restart Cable Boxes Find out how to reset your Xfinity cable box to fix larger service issues like on-screen errors, missing channels, and more. Second, it seemed to take a day or two after I got it that it seemed to have been fully provisioned. Regardless of the cause, the … Your one source for all things Xbox on Reddit! I hardwire most of my devices to the router and experience speeds right around what I pay for with no issues. There is only the link to the web site to enable Port Forwarding there, which doesn't work and errors. I have what looks to be the same modem. The rental fees for the crap they provide is ridiculous. I read your post about SpeedTest.net and used it to run several speed tests yesterday and again this morning. Still need help? Things like the threat detection functionality took a couple of days to start working it seems. Negative. The problems aren't yet as bad as they were before, but I am anticipating it, since I've only played online for a few hours so far. I tried it. Been doing extensive googling with no luck. Modem was this one here:https://images-na.ssl-images-amazon.com/images/I/31gyDWZ6VjL.jpg, With the new router that was provided with the new contract, I am having NAT Strict issues again. Comcast offers cable television, internet and home phone service. 3: Buy my own modem online, either used on Ebay, or new on Amazon, where I can enable Port Forwarding by accessing Router settings like every other router out there. This router doesn’t seem to have a teredo filter setting, you have to declare the Xbox as DMZ and enable the UPnP. Problem is when I go to apply settings, i get an error message saying, "We're Having Some Trouble, Please wait a few minutes and try again or restart your Gateway. Xfinity TV offers television over the internet (IPTV). First, what browser are you using? 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I have tried numerous things based on google searching, switching to all ethernet cables, using the phone app, disabling certain networking settings, etc, etc. If you have IPv6, you didn’t need to open ports, just deactivate the teredo filter and declare the Xbox as DMZ, if possible. Unplug the power cord from the back of the modem. @yukoasho: I haven't had cable for a while so things have probably changed, but like 3 years ago the Comcast interface was pretty frustrating. As noted by the Consumerist... “The issue … Intermittent, finicky lip-syncing issues persisted for us with this TV, despite no issue on other 4K sets (including another Hisense model) that were set up the same way. To connect your Xbox One to the internet with a wireless connection, you'll need an active Wi-Fi connection within range of the device. I restarted my Xbox, checked the NAT Type in under my Xbox network settings and it … I had to call Comcast and tell them I couldn’t get open ports on Xbox. Nancy (@molliebush) reported an hour ago. Try powering down your TV and X1 TV box. This could be an issue with the Xbox One, a problem with your internet connection, or even something on Microsoft’s end. I also just changed from Comcast 105 extreme to the 1 Gig AT&T Fiber service. Check the Xbox … In fact, lots of people seem to be having issues and are ticked off that the Port Forwarding is web based now, with Comcast's tech support being absolutely zero help what so ever, whether running a private server or gaming, and have not found a fix yet that works. 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Chrome, but having the same problem using IE, and a phone browser. With the old modem/router (combined single unit) provided by Comcast, I was originally having NAT issues. Comcast offers cable television, internet and home phone service. Now you may watch television on your Xbox One. Turn off your TV and X1 TV box, wait a few seconds, then turn them back on. I have Comcast and picked up a modem off amazon and a cheap router. When playing 360 games (both on 360 console and Xbox One console), I had issues connecting to games when playing Cod and Halo. However, there’s a solution to all this, which has been confirmed by many members of online gaming community: Speedify! I had problems at times accessing settings using desktop Edge (UWP desktop version). Not sure about OP. Question from Kellie L.: I have Comcast Internet and the plan I’m on is for 200 Mbps download speed. Put that shit in bridge mode and get a real router. Actually shocked this was their answer. A quick check on internet showed that this was a common problem from a lot of people trying to use two or more xboxes on the same network. One Moment Please: Attempts troubleshooting steps as listed above. Even their own chat system doesn't work that way. Tamlin Magee Former Contributor. Press J to jump to the feed. Comcast is a majority shareholder of NBC Universal. I get 100+ down all the time on Comcast. it shows as 150+ ping. Did you still have IPv4 or IPv6 now? I work for an IT company, and every single one of our clients with comcast have been experiencing issues the last month or so. Well worth the investment versus shelling out monthly to use their shitty modem. Comcast was charging me ~$8/month years ago to rent their modem, so you will make your money back quickly. I'd go with Fiber, but it isn't available at my apartment complex. Request a call, chat online, and more. Press question mark to learn the rest of the keyboard shortcuts, https://images-na.ssl-images-amazon.com/images/I/31gyDWZ6VjL.jpg, https://hothardware.com/ContentImages/NewsItem/42923/content/xFi_Advanced_Gateway.jpg. Does anyone else have this issue? Distance and interference: Most Xbox One Wi-Fi problems are caused by the console being too far from the wireless router or too much interference on the same frequency that the router is using.These problems can be fixed by moving the console or router, removing the source of interference, or switching to a different type of connection. However, Xbox 360 games, which I still play, doesn't support IPv6, so this is going to be a problem regardless. Once I connected the cable I went into my router's settings and made the changes as described in the article. Had one time where we almost got stuck with no internet for a month (siblings had school, so we were worried). Definitely use your own equipment. This can be an option if you want a combo modem/router. We had not had this issue with our xbox 360 consoles, so something was different with Live on xbox one in regards to networking. #comcastcares Plug the other end of the network cable into the back of your Xbox One console. Report. You need a reliable internet service to make use of such a feature? Comcast is one of the big players in the US when it comes to Internet service providers. Your X1 TV box should resume playing in 5–20 minutes. Well, no all-digital future for you. But with the Xbox One and PS4, you press a button and … UPnP should take care of all of that for you. You can't go full IPv6 on an Xbox One. This fixed all my issues completely. After 1 minute, plug the modem back in and wait for all of the lights to return to their normal state. At the same time, for all its TV issues, you can go out and buy an Xbox One tomorrow. 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